Ventures is a Seattle-based nonprofit that empowers aspiring entrepreneurs with limited resources and unlimited potential to improve their lives through small business ownership. We provide access to business training, capital, coaching and hands-on learning opportunities for entrepreneurs. We serve those in our community for whom traditional business development services are out of reach, with a focus on women, people of color, immigrants, and individuals with low income. Our ultimate goal is to support individuals to increase their income potential, achieve long-term financial stability, and provide for their families, and enrich their communities through small business ownership.
WHAT IT’S LIKE TO WORK FOR VENTURES:
Ventures strives to provide impactful programs, while maintaining a healthy worklife balance and positive, team-oriented atmosphere. Our core values are Diversity, Integrity, Community, Empowerment, Innovation, and Client Success. Our team typically consists of 10-20 employees, plus a corps of contractors and volunteers, as well as an engaged Board of Directors.
The purpose of this position is to support and enhance Ventures client programming with front desk reception, detailed administrative support and coordination of data collection as well as overseeing logistics for all Ventures business training programs. This position requires Ventures program support with regular evening classes and programming, the majority of which is around the Seattle area.
Ventures Reception and Front Desk (20%)
Greet and welcome clients and visitors to main office, providing gracious client service in both Spanish and English;
Answer front desk calls and answer questions or transfer to appropriate parties;
Answer questions about programs and organization in Spanish and English via phone, email and in person;
Enroll clients in programs and direct clients to the appropriate staff member to assist with more detailed program questions or business resources;
Collect, sort, scan and organize mail, stamp and take outgoing mail to building mailbox;
Collect loan payments from clients that come into the office
Program Coordination (40%)
Work collaboratively with Training Department staff to implement the annual training programs plan. This includes the coordination of Orientations, Business Basics Courses, Business Training Courses, Legal Clinic, and advanced and industry specific trainings:
o Create activities and registration links for classes in client database;
o Support with room reservations, material preparation, equipment needs and room set-up;
o Support in the registering of clients for upcoming workshops and trainings; send reminders to clients before workshops and classes;
o Assist with program graduations, create certificates, bring supplies day-of, set up, and take pictures;
o Ensure all program requirements are met: prepare all applications and surveys, collect and track client income verification, payment receipts, applications, attendance and surveys. Lead communication with clients as needed;
o Support with client registration processes at programs and classes; check-in, applications, attendance, fee collection, and evaluation collection;
o Inputting client data and activity information in a timely manner into database;
Manage Savers Group, including activity calendar, outreach, tracking and check disbursement;
Work closely with Training Manager to ensure that all data systems are in place for effective program management;
Maintain organized filing system for client materials including filing of program materials, applications, intake forms, etc. and archiving client files on an annual basis;
Support outreach for annual client outcomes survey.
Administrative Support (40%)
Provide logistical support for internal meetings and events, including room reservations, room set-up, note-taking, calendar maintenance, etc.;
Maintain and update Ventures Board materials, contact list and resources;
Compile content for monthly internal HR newsletter and Board newsletter;
Prepare copies, labels, nametags, packets, folders, and other materials as needed for internal meetings;
Maintain an organized, clean office space; order office supplies and maintain inventory system and maintain copier ink supplies, serve as liaison for copier support;
Assist in the maintenance of organized filing systems both physical and electronic;
Serve a IT liaison between staff and contracted IT support company;
Provide support and coordination for HR onboarding, including set up of computer and IT systems;
Serve as office building liaison – communicate between building manager with maintenance, emergency systems and relationship building with all office building stakeholders.
Other duties may be assigned as needed.
Written and verbal fluency in English and Spanish - this position must be able to greet and assist Spanish-speaking guests in person, email, and phone – please do not apply if you do not have at least intermediate Spanish language skills.
Excellent organizational skills, with high degree of attention to detail
Strong computer & technology skills, including MS Office Suite
Demonstrates the ability to manage time effectively and meet deadlines
Strong interpersonal and relationship-building skills
Effective written and verbal communications skills
High level of professionalism in dealing with confidential and sensitive issues
Ability to complete projects unassisted
Demonstrated success in similar positions
Experience with low income individuals and people from diverse backgrounds
Exposure or experience in the nonprofit sector
Tax Class / FSLA Status: 40 hours per week, full benefits, nonexempt
Supervisor: Associate Director
Supervisory Responsibilities: None
o Regular Schedule: Monday – Friday, 9:00 a.m. – 5:30 p.m. (includes a 30-minute lunch break each day)
o Program Evening Schedule (approximately 4 days per month): 12:30pm-9pm to allow evening support with programs o Work remotely on Friday
PHYSICAL DEMANDS / WORKING CONDITIONS
The employee must be able to operate a computer and other office equipment, speak and listen on the telephone, and accurately see and interpret columns of numbers.
Please submit a resume and cover letter to:
Judy Castaneda, Program and Administrative Coordinator
Applications will be reviewed on a rolling basis or until position is filled. No phone calls please.
Starting Rate: $17-20 per hour, 40 hours per week
Ventures maintains a competitive compensation package; within budget constraints, you will be eligible for performance - ba sed raises on an annual basis.
Medical and Dental Insurance
Flexible Spending Account
403b Retirement Account
Subsidized ORCA pass
Annual professional development allowance
15 paid holidays per year
17 paid vacation days per year
12 paid sick days per year
Work from home Fridays
Location: 2100 24th Avenue S., Ste 380, Seattle, WA 98144
Desired Start Date: 7/9/2019